Support

NEW SUPPORT VENUES: In addition to the Boris FX help area and support request page, there's a Boris FX SynthEyes Forum and a busy Boris FX Discord server featuring a SynthEyes area.

Latest Messages

Click here to read our latest notification messages to you, about new builds, new scripts, etc. Can also be found via the Msg button in SynthEyes.

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Download SynthEyes

For ssontech.com customers with a serial number, click here to download the latest build for your serial number and operating system.

Important: SynthEyes requires that your CPU support AVX instructions. See the system requirements links above.

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Requesting Support

SynthEyes support is offered through the Boris FX support site. Read our guide on what to send so we can help you best. Hint: Images and movies should not be sent unless requested.

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Recent Change List

You can read in detail about the changes in the most recent build, and see the history of prior builds as well. Also found as a PDF on the Help menu of current SynthEyes builds.

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Known Issues

This is a listing of known issues and workarounds for the current SynthEyes 2024.1 build 1058.

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Updated Scripts

We occasionally update Sizzle tool and export scripts to correct bugs and add features without creating new builds. Click here to see what's available.

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SynthEyes Crashed

*ANY* crash is a very bad thing and we are determined to root out every last one. Read on for help now, and so you can help us eliminate further crashes.

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Uninstalling SynthEyes

SynthEyes can be easily uninstalled if desired.

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Manuals

The manuals are available as PDFs from SynthEyes's help menu; they are also posted online here in a converted format for easy searching.

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Auto-Update

You can configure SynthEyes to watch for new updates itself.

Be sure to allow SynthEyes to connect through your firewall software!

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Frequent Questions

Here are some frequently-asked questions and answers for customers.

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Reading Serial Numbers

Your serial number describes what operating system it is for, and when it's support expires (including the ability to download and run new builds). Click here to learn how to find and read them.

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SynthEyes easily is the best camera match mover and object tracker out there.

Matthew Merkovich

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